What Our Doctors Say

“Plum Dental is only committed to expert dental care… It is with pleasure that I recommend them to you.”

At a certain point in my life, I concluded that it was time for me to retire.  I wanted the freedom to spend unscheduled time with my family, especially my young grandchildren. To that end, I determined the value of my practice and building. I first met Michael Capalbo when he came to my office with his administrative assistant to look at the practice and building. We spoke while his assistant retrieved pertinent information from the computer. After walking around the building, he said he wanted both the practice and the building and we shook hands; the business deal was concluded. There was almost no further discussions and/or negotiations and certainly no disagreements. The transaction went as smoothly as any business transaction possibly could. I was relieved to find a dental professional with comparable professional and ethical practices to my own and to whom I could comfortably leave my long term staff and patients.

There are many stresses in running a practice of nearly 40 years. I gladly gave up all building and maintenance issues, as well as the occasional personnel issue. Plum Dental efficiently assumed all of the OSHA, HIPAA, CPR, local state and federal requirements, including continuing education requirements. Plum Dental encouraged me to continue to work in the practice on my flexible schedule; for example, I took generous vacation time in the winter. Any questions (and there weren’t many) were always easily resolved. We have all heard stories where after a practice was purchased, the staff was given unrealistic demands. In my opinion, Plum Dental is only committed to expert dental care.

On that basis, I was willing to turn my practice and lifelong patients over to them. I am extremely comfortable ending my career with my practice in their capable hands. While dental groups are becoming more and more common, I have found the Capalbo family of dentists to be competent practitioners and conscientious and caring people. It is with pleasure that I recommend them to you.

Sincerely,

Elliot H Kimmel D.D.S., M.S.

Plum’s warm, family-owned mentality made the 3-month transition process smooth and seamless, with no surprises.

“I was stressed about selling my practice, as well as the transition to adopting the ways of a larger organization. But, I had nothing to worry about! Plum’s warm, family-owned mentality made the 3-month transition process smooth and seamless, with no surprises. Staying on as an associate has allowed me to continue practicing dentistry my way, without the administrative headaches. Plum’s resources and involvement free me up to focus on what I love about practicing dentistry.”

– Dr. Michael Barry (Johnston, Rhode Island)

That’s what you get with Plum – a team of local folks who know what they’re doing and care about you, your employees, and your patients. Without Plum, I might have considered closing my practice for good when COVID hit.

“When I decided to sell my practice, I was trying to be proactive in thinking about my retirement. I wanted to reduce my schedule and still wanted to practice but didn’t know for how much longer. I had some lingering health issues I needed to consider which added uncertainty to my timing. I sure didn’t consider a global pandemic and how it would impact the dental industry, my employees, and my health. Even before COVID, I was very happy with my decision to sell my practice to Plum Dental. I don’t have anyone else to compare it to though I have heard less positive stories about practice transitions. Plum has done everything I could have hoped they would do, from the initial transaction to managing the practice today (which is almost 3 years since I first met their team). And that’s what you get with Plum – a team of local folks who know what they’re doing and care about you, your employees, and your patients. Without Plum, I might have considered closing my practice for good when COVID hit. They set up an emergency network with some of their younger dentists so I didn’t have to come in, but my patients were being cared for. It’s amazing how quickly they were able to put all of it together. It’s nice knowing I have a partner who has my back, and also that I can retire when I’m ready…whether that’s next month or five years from now.”

– Dr. Steven Fazzini (Cranston, Rhode Island)

Plum has been upfront and transparent in every step… They have complied with every commitment they made to me.

“When transitioning our practices every dentist has concerns that the new owner will not deliver on the promises they made when purchasing the practice. I would say Plum has been upfront and transparent in every step since the purchase. They have complied with every commitment they made to me. This aspect of the transition is very important to each seller and I have been pleased with the transition. Plum has never interfered with my clinical decision making and all treatment and lab choices are up to me. If I decide to discount a fee for a certain patient, I feel comfortable doing it.  This is very reassuring for obvious reasons. Because I plan to work for many years to come, staffing is important to me. Although we have experienced some staff changes, Plum has made every effort to replace staff with quality employees. Overall I would give the company high marks for how well the transition was handled and I am extremely comfortable with our new arrangements. The main change I have noticed is that the administration of the practice is not my responsibility. That is a good feeling.”

– Dr. Melvin Hanzel (Warwick, Rhode Island)

It was like entering into a local family partnership, but with the resources of a larger organization… Joining forces with Plum is one of the best decisions I have ever made!

“Selling my practice to Plum has really changed my life. It was like entering into a local family partnership, but with the resources of a larger organization. Plum is right here in town and offers support on every detail of my practice. I’m serving my patients better than ever, and have more free time to focus on family and travel. Joining forces with Plum is one of the best decisions I have ever made!”

– Dr. Larry Levin (Providence, Rhode Island)

The team that Plum has put in place, both in my practice and to support it, is both clinically and operationally remarkable.

“It’s been a rewarding experience to grow my practice with the support of Plum Dental over the last few years. Before Plum, I had tried to find the right associate dentist to take over my practice when I ultimately decided to retire but didn’t have any luck. I was getting overwhelmed with managing the patient load by myself. The team that Plum has put in place, both in my practice and to support it, is both clinically and operationally remarkable. With the wonderful associate and team I now have on board, I have been able to cut back my days and yet be confident that my patients are being taken care of. The Plum partnership has really lived up to its promises. I am able to enjoy dentistry more and find new free time to do the other things I love.”

– Dr. Len Taddei (Middletown, Rhode Island)


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